About This Course
- Introduction to Influencing Skills:
- Definition and importance of influencing skills.
- Differentiating between manipulation and ethical influencing.
- Understanding Human Behavior:
- Psychological principles behind decision-making and behavior.
- Recognizing and adapting to various communication styles.
- Building Rapport:
- Techniques for establishing and maintaining rapport.
- Importance of empathy and active listening.
- Effective Communication:
- Verbal and non-verbal communication skills.
- Clarity, conciseness, and assertiveness in communication.
- Strategies for Positive Influence:
- Identification of key influencers and decision-makers.
- Developing a strategic approach to influence.
- Negotiation Skills:
- Basics of negotiation theory and practice.
- Win-win negotiation strategies.
- Handling Resistance:
- Understanding and addressing resistance.
- Overcoming objections and obstacles.
- Adapting to Different Situations:
- Tailoring influencing strategies to specific situations.
- Flexibility in approach based on organizational culture and individual preferences.
Learning Objectives
Target Audience
Leaders and Managers: Those responsible for overseeing teams or projects, aiming to understand and adapt to technological changes and manage remote teams effectively.
Team Leaders: Individuals leading or aspiring to lead teams, particularly in the context of remote work, and seeking strategies for effective delegation and influence.
Project Managers: Professionals involved in project management, interested in understanding accountability, empowerment, and implementing change within their projects.
Workers Transitioning to Remote Work: Employees experiencing or anticipating a shift to remote work, looking to overcome challenges, enhance productivity, and contribute to a positive team culture.
Anyone Adapting to Change: Individuals at various organizational levels who recognize the importance of adapting to change, building resilience, and staying productive in evolving work environments.
Individuals Interested in Technology Impact: Those who want to understand how emerging technologies can affect the economy, industry, and organizations, and how to identify and respond to these impacts.
Professionals Focusing on Personal Development: Individuals aiming to improve their time management, organizational skills, and overall effectiveness in the changing work landscape.
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